Frequently Asked Questions
What are Adenium plants?
Adenium plants, commonly known as Desert Roses, are unique succulents prized for their thick, sculptural trunks and stunning, trumpet-shaped flowers. They are drought-tolerant and thrive in warm, sunny environments, making them excellent for bonsai-style cultivation. With proper care, they can live for many years and develop striking shapes.
Why are your Adenium plants considered premium?
Our Adenium plants are carefully grown in our family-owned nursery from high-quality imported seeds and grafted from rare, well-established varieties to ensure vibrant flowers and strong, healthy growth. We use expert cultivation techniques to develop thick, well-formed trunks and provide plants that are disease-free and well-acclimated for long-term success. Each plant is hand-selected to meet our premium standards before being shipped to our customers.
How do you ensure the health of your Adenium plants before shipping?
We carefully inspect each plant to ensure it is healthy, disease-free, and well-hydrated before shipping. Our Adeniums are grown in optimal conditions with proper soil, nutrients, and sunlight to develop strong roots and vibrant foliage. Before packaging, we remove the plant from pot to prevent rot during transit, and we use secure packaging methods to protect the plant from damage.
Do you ship Adenium plants in pots?
No, we do not ship Adenium plants in pots. To ensure safe and efficient shipping, we carefully remove the plant from its pot, clean the roots, and pack it securely. This helps prevent damage and reduces shipping costs while ensuring the plant arrives in excellent condition, ready for repotting upon arrival.
How long does delivery take?
We ship orders twice a week to ensure fresh and healthy plants reach you in the best condition. Delivery times vary based on your location, but most orders arrive within 3–7 business days after shipping. You will receive a tracking number once your order has been dispatched.
What are the shipping charges?
We offer free shipping on orders above ₹666 within India. For orders below ₹666, shipping charges will be calculated at checkout based on the size, weight, and delivery location of your order. We aim to provide the best value and ensure your Adenium plants arrive in perfect condition.
What should I do if my Adenium plant is damaged during shipping?
If your Adenium plant is damaged during shipping, please contact us immediately with photos or videos of the plant and packaging. We take great care in packing, but we understand that issues can arise during shipping. We’ll work with you to resolve the situation, whether that’s offering a replacement or issuing a refund, depending on the circumstances. Your satisfaction and the health of your plant are our top priorities.
How should I care for my Adenium plant after receiving it?
After receiving your Adenium plant, we recommend repotting it into a well-draining pot with pot mix. Place it in a bright, sunny location with good airflow, and water it sparingly—only when the soil has dried out completely. Avoid overwatering, as Adeniums are drought-tolerant. Make sure your plant receives at least 6 hours of sunlight a day to encourage healthy growth and vibrant blooms.
Do you offer any care guides or support for Adenium plants?
Due to the overwhelming demand and our commitment as a family-run business, we’re focusing exclusively on shipping-related questions here. While we appreciate every inquiry, we may not be able to address all questions beyond shipping. For any other information, we encourage you to explore our blog or reach out to us via email.
How can I contact you?
If you have any questions or need assistance with your order, you can reach us via email at [email protected] . We aim to respond to all inquiries within 12 hours. Due to the high volume of messages, please allow a little extra time for a reply. Your satisfaction is important to us, and we’re here to help!