At our family-run Adenium nursery, The Plant Company, we take great care in packaging and shipping your plants to ensure they arrive safely. Below are the details of our shipping and delivery process.
1. Shipping Schedule
We ship orders twice a week to ensure timely deliveries.
Orders placed after our scheduled shipping days will be processed in the next cycle.
2. Packaging & Shipping Method
To protect the plants during transit, we ship without pots and carefully pack the roots to retain moisture.
We use reliable courier services to ensure safe and efficient delivery.
3. Estimated Delivery Time
Delivery times vary based on your location and the courier service. Most orders are delivered within 5-10 business days after shipping.
Delays due to unforeseen circumstances (e.g., weather conditions, courier issues) are beyond our control, but we will do our best to assist if needed.
4. Shipping Charges
Shipping charges depend on your location and order size. You can view the applicable shipping cost at checkout.
5. Order Tracking
Once your order is shipped, we will provide a tracking number so you can monitor your shipment’s progress.
6. Lost or Delayed Shipments
If your order is significantly delayed or lost in transit, please contact us, and we will coordinate with the courier service to resolve the issue.
We appreciate your patience and support of our small, family-run business. If you have any questions, feel free to check our blog for more details or contact us directly.
